FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Willow Park in Willow Park, TX, we offer a diverse range of spacious floor plans, from one to four bedrooms, tailored to fit your lifestyle. Have questions? Our FAQs page is your go-to resource for insights about our vibrant community and amenities that make living here exceptional.

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    Yes, you can be added to the waitlist.


  • Are there short-term or flexible lease options available?

    Yes, we offer short-term and flexible leasing options.


  • Do prices change based on lease term or floor plan?

    Yes, prices change based on floor plan and lease terms.


Application & Leasing

  • What is the application process and timeline?

    24-48 hours

  • What documents are required to apply?

    ID, proof of income.

  • Can I lease an apartment without an in-person visit?

    Yes, you can lease an apartment without visiting in person.


Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    The application and admin fees are due up front; deposits and pet fees are due at move-in.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Pet rent, carports, garages, storage, water, trash, sewer, pest control, renter's insurance.

  • What payment methods are accepted?

    Check, cashier's check, money order, credit and debit card.

  • Are late fees charged for late rent, and when?

    Yes, on the 4th of the month.

Resident Policies

  • What is the guest policy?

    2-guest maximum. Guests can't stay longer than 7 consecutive days, or they need to be added to the lease.

  • What is your smoking policy?

    Smoking is outside only.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    The pool is open 10am-10pm; the gym, game room, and business center are open 24 hours.

  • Are there community events or resident programs?

    Yes, we have a resident event every month.

Parking & Transportation

  • Are parking permits required?

    No, parking permits are not required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    You set up electricity through any provider and internet with AT&T. Water, sewer, trash, and pest control are billed on top of rent.

  • What internet or cable providers service the community?

    AT&T

  • Is renters insurance required?

    Yes; $100,000 liability is required, with our property name listed as an interested party.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Yes, valet trash is $25 and pest is $5.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, after office hours, call our office line and request "maintenance page-out."

Accessibility

  • Are accessible (ADA) apartments available?

    Yes, we offer ADA-accessible apartments.